• The instructor reserves the right to postpone a lesson if the client or the instructor is displaying cold, flu, or COVID symptoms. Lessons will resume when the client/instructor is symptom-free for 24 hours.

• Registration is required for lessons. The registration link can be found here: https://bit.ly/swimzinreg23
• Payment is required to reserve your requested dates and times on the calendar. Invoice quotes expire in 3 days. If payment/deposit isn’t received within 3 days, your dates and times may be released to the next client on the waitlist.

1 postponement/cancellation per 4-lesson package allowed per client; one cancellation/postponement permitted by the instructor per 4-lesson package.

• 2 per 8-lesson package
• 3 per 12-lesson package
• 4 per 16 lessons package
  • Scheduled vacations do not count as a cancellation.
  • 2-hour notice is required for cancellation
  • Canceled/postponed lessons will be rescheduled to the nearest availability for both parties or pushed to the following week.

• Payment is required in order to hold your slot on the calendar. Trial lessons are approved on a case-by-case basis, in which payment will be requested at the end of the lesson.
• Sorry, no cash. Checks are accepted on a case-by-case basis.

• Zelle (save on processing fees): phigh01@gmail.com or 720.229.9191
• Venmo: @phlyinhi or @swimzinmobile
• Cashapp: $phlyinhi
• PayPal: invoice link or qr code

• A minimum deposit of $100 is required to hold your lessons slot.
• Payment plans are offered for balances of $500.00 or more. 
• Weekly, bi-weekly, and monthly payment plans are available

• Refunds are considered on a case-by-case basis. Otherwise, once lessons are purchased, clients can schedule/reschedule the remaining lessons* up to one year after the original purchase.
• Referrals = free lessons! Get 1 free lesson when your referral signs up for lessons with SwimZin! Free lessons will be applied to your next renewal package.

• Fall/Winter: Lessons will be postponed due to inclement Fall/Winter weather conditions, including:
  • Extreme wind, outdoor temperatures below 28 degrees, 
  • Heavy rain, or 
  • Other conditions may make it difficult to travel. 
• Spring/Peak Season: Lessons will be postponed due to inclement weather conditions, to include the following:
  • Severe rain/thunderstorms
  • High wind conditions
  • Tornado warnings/watches
  • High-heat warnings (100 degrees and above)
  • Other acts of God that may prevent an outdoor lesson

• Late/Delayed Starts:

• • Due to being mobile, travel conditions on the highways and byways of the DMV and Maryland streets could impact arrival & start times. Clients will receive a notice via text message if the instructor is running more than 10 minutes late. 
  • Lessons have a 14-minute delayed start. Anything beyond 15 minutes, whether on behalf of the client or the instructor, may be subjected to postponement & rescheduling.
  • Lessons may be delayed due to weather: 15 minutes between thunder strikes, 30 minutes between lightning strikes.